How Cell Phone Repair Shops Have The Edge Over Manufacturers?

Cell phones are popular throughout the world because of the purposes they serve. Moreover, new iPhones and Android phones are coming with enhanced features these days. Therefore, you can do loads of things using cell phones. However, the complicated nature of the latest cell phone devices makes it hard for consumers to repair them. So, cell phone users have no option except to look for professional repair shops. Unfortunately, owing to the complicated nature of advanced cell phone devices, not all repair technicians can fix them. Moreover, manufacturers charge more for repairing such devices. Thus finding an alternative solution, a professional cell phone repair shop, becomes a need for customers.

Reasons Why Professional Repair Shops Are Better Than Manufacturers’ Repairs:-

Here are our reasons in favour of phone repair shops:-

  1. Manufacturers Charge More: Manufacturers know exactly how advanced cell phones work, which gives them an advantage. But, they use this advantage to charge as much money they want from customers for repairs. On the other hand, professional repair shops never remain behind and have trained and knowledgeable technicians. Thus professional phone repair shops stay in the repair business and fix even the most intricate phones with their expertise. Plus, professional technicians at repair shops will never charge you more because they care about customer satisfaction and your money.
  2. Original Repair Parts Availability: Of course, manufacturers have the most authentic parts for replacements, giving them an advantage over repair shops. But, they keep repair information to themselves as they do not want to lose their phone repair market share. Professional repair shops also have OEM (Original Equipment Manufacturer) parts for replacements; thus, repair technicians are on the same page. However, professional repair shops also share useful information about cell phones on their websites. It helps cell phone users fix their phone issues DIY (Do It Yourself) first before considering the repair. Again, cell phone repair shops are customer-friendly, in contrast to manufacturers.
  1. Customer Retention: Manufacturers create a monopoly on repair services for certain (complicated ones) mobile devices. Consequently, advanced mobile phone users have no choice except to go to manufacturers for repairs to win customers. On the other hand, repair shops do not exist to increase their customer base. Instead, they exist to satisfy their customers and retain them. As a result, customers trust professional repair shops more than manufacturers. Furthermore, they pay visits to repairs shops for professional repair in place of manufacturers because of their budget-friendly services.
  2. The Competition: Manufacturers may have the best tools for repairs, alongside complete knowledge of cell phone devices. Still, manufacturers will put you in a queue for repairs and cost you more than repair shops. In other words, manufacturers’ repairs are not cost-effective plus unfriendly. Conversely, technicians at repair shops will not take much of your time to fix your cell phones and will charge you affordably. Both manufacturers and repair shops compete in the phone repair business, but repair shops are more customer-friendly.


The latest cell phone devices are not easy to fix, so phone users depend on manufacturers mostly for repairs. However, professional repair shops also fix the latest cell phone devices with their expert knowledge and training. Here are four points to convince you why cell phone repair shops are a reliable option for phone repairs than manufacturers:

  1. Professional repair shops do not charge more than manufacturers.
  2. Such repair shops have OEM parts for professional repair.
  3. Professional repair shops are customer-friendly.
  4. Competitively, phone repair shops are cost-effective, fast, and trustworthy.

Lastly, you must visit a professional repair shop for phone repairs to save your valuable time and money.

Cell Doctor ( is an authorized repair service in Downtown Vancouver, Richmond, Prince George, and Burnaby that performs cell phones, tablets, laptops, smartwatches, and DSLR camera repairs at affordable rates.

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